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What is conflict?

What is conflict?

We are all familiar with the emotional upset or tension that comes with conflict but what exactly is a conflict?

A conflict is a situation where we disagree with another person or party. We don’t know how to resolve the disagreement. Either their behaviour or our behaviour is causing a problem and the situation has become ‘personal’. 

In general, we experience conflict when our needs are not being met or when our values or identity have been undermined in some way.

The following situations can all be described as conflict situations:

  • You have a problem with another person or people and don’t know how to address it with them 

  • You are no longer speaking with the other person and there is unresolved tension

  • The other person is ignoring you or their behaviour around you is inappropriate or out of control

  • You struggle to manage your own reactions to the other person

Conflict happens everywhere – with our families, ex-partners, friends, neighbours, schools or with our colleagues at work.

Conflict is part of our daily life and generally, when we have conflict, it’s a sign that something needs to change.


Once we develop the tools to respond to conflict in a productive way, we become empowered to make positive changes in our relationships and environments.

What is Restorative Practice?

What is Restorative Practice?

Restorative Practice (or relational practice) recognises that the environments we live and work in are dependent upon the quality of our relationships. 

Restorative Practice is an evidence-based way of working with people. It incorporates a range of tools and methods that strengthen group relationships, collaboration,  accountability and responses to conflict.

This approach focuses on language and relational development.

Using Restorative Practice empowers groups, organisations and communities to: 

  • Communicate positively

  • Improve relationships 

  • Create healthier group culture

  • Collaborate and problem-solve in more creative ways

  • Have healthy disagreements

  • Prevent the escalation of conflict

  • Respond to conflict in a positive way  

  • Move from a blame-culture to an accountability mindset

What are your fees?

What are your fees?
Every client we work with is different. Following a consultation where we discuss your needs, we offer a quote that has the right fit for you and your budget.

Discounts are offered to community-based organisations, social organisations and start-ups.

What work do you do with Founders?

What work do you do with Founders?

Starting your own business is a 24 hour job and an emotional rollercoaster.

Business partners become more than just colleagues. They often become the people we spend the most time with. They commit and sacrifice their time, finances and energy to making a company a reality.

Conflict amongst founders of start-up companies tends to arise when the business does not grow as anticipated or when the business grows exponentially. 

During a challenging period, conflict may also be exacerbated by unspoken expectations about each other’s roles and responsibilities. In other cases, positive communication becomes more challenging.

In each case, the dynamic of both the personal and business relationship tends to deteriorate.

Conflict coaching and/or mediation can support co-founders to re-frame and repair their working relationship with a focus on problem solving and agreeing new ways of working productively together.

In cases where founders wish to dissolve their business partnership, mediation can support both parties to come to a fair agreement about how to move forward.

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